Thursday, January 19, 2012
THERE IS MORE TO SNOW THAN JUST WHITE!
Yesterday was a frustrating technical day at our house which left me precious little time to paint. We got an update for Cisco (the makers of our Lynksys router)...my husband innocently clicked on it and that caused us to loose our wireless connection on our laptops and ipad. As I spent over 3 hours on the phone with their technical department I became more frustrated. What started out as a request for passwords that the update didn't supply ended up with them telling us our router was broken and they could do nothing for us! I had to argue with them for half that time as they wanted us to buy an extended warranty before they would help us! SORRY...but NO...so, after much discussion and explaining to the service people out in the Philippines they got on with my husband and led him through an exhaustive diagnostic which left our router non functional and him late leaving for a very important conference out of town! WHEW!
WELL...as I should have done FIRST I called my friend and computer expert who had us back to functionality within minutes on the phone...still with the wireless problem...but functional all the same! SO, today she is driving up here to help fix the situation...The moral of the story for me...DON'T LET CISCO TRY TO HELP!! DON'T automatically click on updates...they mess up your system!! WHEW...as much as I love our techno world...I HATE how complicated they make the fix!!
SO, as soon as I'm back to 100% on my computers and other wireless devices I'm back at the easel! Here's hoping your day is MUCH more CREATIVE!!
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