Yesterday was a frustrating technical day at our house which left me precious little time to paint. We got an update for Cisco (the makers of our Lynksys router)...my husband innocently clicked on it and that caused us to loose our wireless connection on our laptops and ipad. As I spent over 3 hours on the phone with their technical department I became more frustrated. What started out as a request for passwords that the update didn't supply ended up with them telling us our router was broken and they could do nothing for us! I had to argue with them for half that time as they wanted us to buy an extended warranty before they would help us! SORRY...but NO...so, after much discussion and explaining to the service people out in the Philippines they got on with my husband and led him through an exhaustive diagnostic which left our router non functional and him late leaving for a very important conference out of town! WHEW!
WELL...as I should have done FIRST I called my friend and computer expert who had us back to functionality within minutes on the phone...still with the wireless problem...but functional all the same! SO, today she is driving up here to help fix the situation...The moral of the story for me...DON'T LET CISCO TRY TO HELP!! DON'T automatically click on updates...they mess up your system!! WHEW...as much as I love our techno world...I HATE how complicated they make the fix!!
SO, as soon as I'm back to 100% on my computers and other wireless devices I'm back at the easel! Here's hoping your day is MUCH more CREATIVE!!
HAPPY CREATING!!
4 comments:
The mountain range is looking so beautiful and dare I say, "divine?"
I know what you mean about the computer updates, etc. My oldest daughter has not been able to get on the internet in quite awhile now. She's had her computer triple checked (at expense too) and they all tell her it is fine and it hooks to the internet fine at their locations. She's had the phone company out to check the router and the connections and they say it is all fine. Now she thinks a new "card" of some sort in the computer itself. So frustrating. Good luck with getting it fixed today, Saundra.
Thank you CrimsonLeaves! :) I'm happy to report that computer issues are FIXED, thanks to my friend...and I'm excited to paint some more today!!
I feel for you through your technical nightmare. The most frustrating thing is to be put through to offshore tech support that don't really understand what you are telling them and they don't really have the experience to solve the problem. Can't wait to see the end result of this painting. You are right about snow, it is not white.
Jean
ha...thanks Jean...I guess we all know about snow not really being all that white!
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